Privacy Policy

Last updated: October 3, 2025

1. Introduction

Neural Circus BV ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company information and job title
• Communication preferences
• Any information you voluntarily provide through our contact forms or email communications

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services
• To communicate with you about our services and respond to your inquiries
• To send you marketing communications (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you subscribe to our mailing list or agree to receive marketing communications
• Legitimate Interest: To improve our website and services, and for business development purposes
• Contract Performance: To fulfill our contractual obligations when you engage our services
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

10. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

13. Supervisory Authority

You have the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD) if you believe we have not handled your personal data in accordance with GDPR. You can contact them at: